The Retreat Palm Dubai MGallery by Sofitel welcomes three new department heads. Vijay Bussa is the new head of food and beverage, Ramy Shawky will lead the front office as a manager and Zeeshan Salem is appointed head of safety and security.
Prior to joining The Retreat Palm Dubai, Vijay Bussa was at Anantara The Palm Dubai where he started as Restaurant Manager and then took on the role of Restaurant Operations Manager. He also worked as a restaurant manager at Madinat Jumeirah. He holds a bachelor’s degree in hotel management and has worked in the hospitality industry for 13 years.
The new front office manager, Ramy Shawky has more than ten years of front office experience gained in five star hotels. Prior to assuming his new role, he was Deputy Front Desk Manager at Movenpick Hotel Jumeirah Beach. Its other previous hotel affiliations include Rixos Bab Al Bahr in Ras Al Khaimah, Kempinski Mall of the Emirates, the former Kempinski Ajman Hotel, Miramar Al Aqah Beach Resort and Four Seasons Resort Sharm El Sheikh.
Zeeshan Saleem, the new head of safety and security has over 10 years of experience in his field. Prior to joining the property, he was Security Manager at Aloft Dubai South. He also worked in the security team of the Ritz Carlton Dubai JBR and Qatar Airways.
Samir Arora, Managing Director of the cluster, commented: “The team welcomes our new Accor Heartists – Vijay, Ramy and Zeeshan! These are exciting times for the hospitality industry as the hotel and destination have experienced a remarkable revival. We are delighted to have them on board to ensure top notch service and safety to all of our guests. ”