Hotel Roach: A client requests 51,000 Dh in compensation 6 years after having stayed in a room with insects – News

He presented various documents to the court, including a medical report showing that he had received treatment for the itchy skin and photos of his stay.

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Published: Wed 19 Oct 2022, 08:04

Last update: Wed Oct 19, 2022 5:37 PM

A hotel guest who was forced to stay in a room with cockroaches and other insects has filed a lawsuit against the establishment demanding Dh51,000 in compensation for damages.

The Arab man explained in his lawsuit that he had booked a room in a hotel in Abu Dhabi. During his stay at the hotel, he was surprised by the presence of insects and cockroaches in the room offered to him.

The guest pointed out that after a while he had itchy skin due to these bugs. He says he suffered material and moral damage and wants the hotel to compensate him.

He also presented documents to the court, including a complaint filed with the hotel management, photographs of insects inside the hotel room and a medical report confirming that he had been treated for itchy skin.

The lawyer representing the hotel submitted a response brief in which he argued that the case should be dismissed for lack of evidence. He also noted that six years had passed since the complaint’s stay at the hotel, but he did not file a case in all those years.

After hearing all parties, the Abu Dhabi Civil and Family Administrative Court dismissed the case on the grounds that it was without merit and lacked evidence.

The court said in its decision that the plaintiff had submitted photos of one of the hotel rooms with bugs and dirt, but did not prove to the court that his allegation of itchy skin was caused by insects in the hotel room.

In addition, the medical report submitted by the Complainant indicated that he suffered from first and second degree sunburn, and that he had two large spots on his back. These findings render the plaintiff’s statements regarding the onset of insect-induced itchy skin unsubstantiated and invalid, according to the court.


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