Government Service Applications Every UAE Resident Must Have

Dubai: Have you ever been late hoping for a taxi to pass soon? Or do you have bills to pay the next day and all the offices are closed for the day? Traveling abroad but not sure which website offers reliable information and booking options? In the United Arab Emirates, the governments of different Emirates have apps that serve as a one-stop platform and help you enjoy not only government services but also some private sector services.

So, if you want to perform the tasks of paying your bills, requesting traffic services or checking flight details in UAE, these are the apps you should have on your phone.

United Arab Emirates Pass

Think of UAE Pass as a single, unified account to log into any of the other apps listed below. The app was launched in 2018 as a secure national digital identity in the United Arab Emirates. Once you have downloaded and registered the app, you will no longer need to have multiple accounts and passwords for all the government departments you regularly contact. You can simply log in using your UAE Pass.

You can also use the app to sign a document digitally and even use digital versions of official documents for different services.

The app can be downloaded from Apple App Store and Google Play Store. Users can register using their Emirates ID and verify their identity through facial recognition technology or by visiting a nearby kiosk with the Emirates ID.

Al Hosn

Al Hosn is the United Arab Emirates’ national COVID-19 registry, which provides details of a user’s vaccination status and previous COVID-19 test results. Green status on Al Hosn is required to access certain public places in the UAE such as Abu Dhabi and Al Ain airports.

A gray status on Al Hosn means the person’s PCR test result is no longer valid (you must take a test every 14 days to maintain a green status) and a red status means the most recent test was positive , and the user should seek assistance from the local health authority. Users with gray status may not be able to access public places that require a Green Pass for entry.

The app is available for download from Apple App Store, Google Play Store, Huawei AppGallery and Samsung Galaxy Store.

To learn more about how to get a Green Pass on Al Hosn, read our in-depth guide here.

TAMM Abu Dhabi

Each emirate in the UAE has also launched initiatives to achieve the goals of the UAE Digital Government. In Abu Dhabi, the “TAMM Abu Dhabi Government Services” app was launched by the Abu Dhabi Digital Authority in 2021. The app

grants access to Abu Dhabi government services, including applying for a visa, finding health facilities, paying utility and telecommunications bills, obtaining details of the education system of Abu Dhabi or even the search for the nearest beach.

The application is available on the Apple App Store and the Google Play Store. Users must have a UAE Pass or register in the TAMM app or website to access features. The TAMM platform is also accessible on the website –


DubaiNow was launched in 2015 by Smart Dubai Government to allow users to access around 120 government and private services in Dubai. Services fall into the categories of health, transportation, security and justice, residence, education, and business, among others.

The app is available on the Apple App Store and Google Play Store and can be used to renew your car registration, pay for gas, find pharmacies, pay Zakat, apply for your family’s visas and more .

Digital Sharjah

The Digital Sharjah app was launched by the Sharjah Digital Office and allows the user to access Sharjah government services in a single platform. Users can pay Sharjah Electricity and Water Authority (SEWA) bills, book a taxi, check flight information, register as community volunteers, pay for public parking or start a business at the app help.

To read a detailed guide on the services you can avail through the app, read our guide here.

The application is available on the Apple App Store and the Google Play Store. You can also use the platform through the website –

To access a service through the app, you can login with UAE Pass or continue as a guest, although login may be required for services.


AjmanOne is an application developed by the Ajman Digital Department for easy access to the various government services of the Emirate. The app is available for Apple and Android devices. You can also access the Digital Ajman platform through the website –

The app and website include information on education, transportation, health, paying bills, real estate, and more. Users can view prayer times, locate ATMs and exchange offices, view details of real estate agencies or even request to reserve parking spaces.

To use the app or the website, you can log in through the UAE Pass.

Digital Fujairah

The Fujairah e-Government Department has launched Digital Fujairah to provide a single platform for government services in the emirate of Fujairah. Users can locate the nearest mosques, inquire about educational institutions, or view gas stations and bus stations, among other services.

The app provides services in categories like Health, Islamic Services, Government Services, Daily Life, Education, and Transportation. Digital Fujairah can be downloaded on Apple and Android devices.

To avail the services, the user can log in through UAE Pass or create a Digital Fujairah account.


mRAK was launched by the government of Ras Al Khaimah as a mobile gateway for government services in the emirate.

The app is available for Android and Apple devices and can be used by Ras Al Khaimah citizens, residents, visitors and businesses for approximately 88 smart services. Some of the services users can benefit from include applying for jobs with government entities, exploring information about Ras Al Khaimah, viewing accredited educational institutions, and researching potential investments in the emirate. .

Users can log in through UAE Pass or create a new account.


Umm al Quwain users can use the SmartUAQ app, developed by the government department Smart Umm Al Quwain, to access local department services.

Citizens, residents, visitors and establishments of the emirate can find services related to Islamic activities and religious affairs, labor and employment, family, education, security and environment , business permits, regulations, transportation, and animals and pets.

Users can also view different services according to their needs, which are divided into “citizens”, “residents”, “visitors” and “businesses”. The application is available on the Apple App Store and on Google Play. The portal can also be accessed on the website –

Users can login with UAE Pass or register on the app or website.

– The writer is an intern at Gulf News

About Tammy N. McFarlane

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