Passengers from India, Pakistan, Sri Lanka and other regulated countries can leave the airport if the transit time is more than 10 hours
Dubai’s flagship airline Emirates has introduced a new service for passengers passing through Dubai Airport who have to wait longer to catch their flight on their onward journey. Called Dubai Connect, the service provides travelers with free hotel accommodation, transfers and a visa to enter the United Arab Emirates.
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Dubai Connect services are available to passengers with a layover of 10 to 24 hours. It applies to all cabin classes (first class, business and economy).
The service must be booked at least 24 hours before the inbound flight to Dubai.
How to book Dubai Connect
>> To book a Dubai Connect service, the connecting flight on the passenger’s itinerary must be the best available connection. This means that the layover time in Dubai between your two flights should be the shortest available.
>> If the connecting flight departs after another earlier connecting flight to the passenger’s destination, the booking is not eligible for Dubai Connect.
>> Travelers from one of the restricted countries (Bangladesh, India, Nigeria, Pakistan, Sri Lanka, South Africa, Uganda, Vietnam, Zambia) who have booked a Dubai Connect package, must comply with the requirements of the final destination and follow UAE entry and regulatory requirements.
>> If you are traveling from one of the regulated countries, you will need to leave the airport if your transit time is more than 10 hours.
Options available for staying outside the airport during transit:
>> If you have a Dubai Connect package, you can book the service at least 24 hours before departure.
>> If you are not eligible for Dubai Connect, you can stay in a hotel or with your family and friends at your own expense if you are eligible for a visa on arrival or if you have a pre-approved visa for enter Dubai.
>> If you are not able to justify the means to leave the airport for a transit of more than 10 hours, boarding will be refused to you at the point of origin.